In a bid to provide commuters with a seamless and hassle-free travel experience, the Chennai Metro Rail Limited (CMRL) has introduced a new ticketing service powered by a WhatsApp chatbot and QR codes.
This innovative solution allows passengers to conveniently book their tickets without the need to wait in long queues.
Here’s everything you need to know about this new service from Chennai Metro.
Chennai Metro Rail Limited launches WhatsApp Ticketing Service pic.twitter.com/qsZUWMrkXW
— Chennai Metro Rail (@cmrlofficial) May 17, 2023
CMRL Launches QR Ticketing Solution Through WhatsApp Chatbot
Press Release 17.05.2023 pic.twitter.com/lT9xcHWCU4
— Chennai Metro Rail (@cmrlofficial) May 17, 2023
The Chennai Metro Rail Limited (CMRL) recently unveiled a new QR ticketing solution that is accessible through a WhatsApp chatbot.
This exciting development aims to enhance daily commuting for residents of Chennai by eliminating the inconvenience of standing in lengthy ticket lines.
With just a few taps on their smartphones, commuters can now easily purchase their tickets within minutes using WhatsApp.
The service is available in both English and Tamil, catering to the diverse needs of Chennai Metro passengers.
Convenient and Quick: Chennai Metro Introduces WhatsApp Ticketing
According to the Managing Director of CMRL, the organization has always been committed to delivering the best services to its consumers.
With the introduction of the WhatsApp chatbot, CMRL aims to provide passengers with a quick and convenient digital solution right at their fingertips.
Through the secure and reliable WhatsApp interface, commuters can effortlessly book their tickets, check tariffs, and access various other connected services.
This time-saving initiative not only enhances convenience but also offers a 20% discount for the initial period.
How to Easily Book Chennai Metro Tickets Using WhatsApp
Booking a Chennai Metro ticket through WhatsApp is a straightforward process. Follow these simple steps:
- Send a “Hi” message to +91 83000 86000 using the WhatsApp app or scan the QR code available at the metro station.
- Select your preferred language and click on “book your ticket” from the menu.
- Choose your boarding and de-boarding stations.
- Select the number of tickets you want to reserve (up to six tickets per order).
- Verify your travel information and proceed to payment.
- Payment options include UPI, debit or credit cards, and digital wallets.
- After completing the payment, a QR ticket will be generated, providing you with a seamless travel experience on the Chennai Metro.
With this new WhatsApp ticketing system, Chennai Metro Rail Limited aims to enhance value and convenience for commuters by reducing waiting times and simplifying the ticketing process.
Say goodbye to long queues and embrace the future of hassle-free travel!
